REFUND & CANCELLATION POLICY

At Trendify Store, we strive to ensure customer satisfaction. Please read our refund and cancellation policy carefully.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped.

Once the order is shipped, cancellation requests will not be accepted.

Refund Policy

Refunds are applicable only under the following conditions:

  • The product received is damaged

  • The product received is defective

  • The wrong product has been delivered

Refund requests must be raised within 48 hours of delivery, along with clear images or proof of the issue.

Refund Process

Once the refund request is approved, the refund amount will be credited to the original payment method within 5–7 working days.

Shipping charges are non-refundable unless the return is due to our error.

Non-Refundable Items

Products damaged due to misuse, negligence, or improper handling are not eligible for refund.

Trendify Store reserves the right to accept or reject refund and cancellation requests based on the above conditions.